We receive, collect and store any information that you have entered on our website in any way. Collected information will be provided by you the visitor. We collect personal identifiable information such as names, address, email, payment details, comments, feedback and product reviews.
Our process in collecting our site visitors information occurs when you the visitor sends us a message through our contact form or when you purchase a product from our online store and conduct a transaction. As part of the process, we collect information you give us that will be used specifically to be able to fulfil your online order and reply to your messaging.
The personal data that we hold of our customers are as follows:
Contact telephone number
Special delivery Instructions
We collect such personal information for the following primary purposes:
To reply back to you with any request for information answers to questions and any further service that you require.
To confirm receipt of your order.
To confirm your payment for your order.
To enable us to have your order delivered to you with the correct given information of address and postcode.
To allow us to contact you regarding your order should an issue arise.
To email you to advise that your order has been dispatched.
To process the return of an order.
To email you with news and or updates if you have subscribed to our newsletter.
To comply with any applicable laws and regulations.
We use your personal data to help us fulfil your order that has been placed via the www.leoniejrose.com website as a lawful basis of a contract for processing your personal data or to reply to a contact that you have made with us.
W H A T I S T H E L E G A L B A S I S (I. E G R O U N D S) F O R U S I N G IT?
The personal data is provided by you the customer at the time of placing your order on the website. We have a contract with you the visitor and need to process your personal data to comply with our obligation under the contract. The data list above is all the information that is required to fulfil your order. If the above information is not provided with your order your order cannot be fulfiled.
With regards to contacting us, if you the visitor do not provide us with contact details to reply back to you, we will be unable to fulfil your request for information.
If you have subscribed to our newsletters having provided us with your email address, we will use the it to send you news and updates from Leonie JRose.
H O W D O W E S T O R E O U R S I T E V I S I T O R S P E R S O N A L I N F O R M A T I O N?
Our company is hosted on the wix.com platform. wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through wix.com’s data storage, databases and general wix.com application. They store your data on secure servers behind a firewall.
We do not store any Credit/Debit card details. These details are never seen by us as payment gateways offered by wix.com that are used by us adhere to the standards set by PCI-DSS as managed by PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of debit/credit card information by our store and its service providers. Payments made on our website are processed securely by Paypal.
T H E S E C U R I T Y O F P E R S O N A L I N F O R M A T I O N
We have taken strong measures to protect the security of our user's personal information and to ensure that your choice for its intended use is honoured. All measures of security have been put in place to protect your personal data. Any personal data that is sent is encrypted and authenticated, therefore, making it secure. We have implemented strong precautions in our security to protect your personal data against accidental loss, misuse, unauthorised access, alteration or disclosure. This is protected through SSL Certificate (Secure Socket Layer) that secures the connection between your browser and the website. Please note that no method of transmission is 100% secure over the internet. While we strive to ensure that the use of commercially acceptable means to protect your Personal data, we cannot guarantee its absolute security.
D A T A R E T E N T I O N
We may have to keep some of your information where this is reasonably necessary or required by law to help with disputes, claims or fraudulent acts. After a period of 28 days, we take every reasonable and valid step to anonymize your personal data, restricting if from process to storage, maintaining security to protect personal data. After a period of 6 years, we will permanently delete the data.
D O W E S H A R E Y O U R P E R S O N A L D A T A?
No, all personal data and information that is provided by you will be treated as private and confidential in a secure and protective measure. We do not disclose or share personal data with any third-party.
Y O U R R I G H T S
Right to be informed
Right of access
You have the right to request access to a copy of your personal data. This can be requested in verbal or in writing. Please contact us using the contact details provided below. We may request more information that is necessary to confirm who you are.
Right of withdraw
You have the right to withdraw your personal data. This can be requested in verbal or in writing. Please contact us using the contact details provided below. We may request more information that is necessary to confirm who you are.
Right to rectification
You have the right to request to have inaccurate personal data rectified, or completed if incomplete. In order for us to update your data please contact us using the contact details provided below. We may request more information that is necessary to confirm who you are.
Right to erasure
You have the right to request to have your personal data erased. Please contact us using the details provided below. We may request more information that is necessary to confirm who you are.
To make your requests for any of the above rights that you have please contact us using the contact details provided below.